Privacy Policy

"ILEX" LLC respects the privacy of personal data of website visitors and customers and processes them in accordance with the requirements of the legislation of the Republic of Armenia. The Law of the Republic of Armenia "On Protection of Personal Data" regulates the legal grounds, purposes of data processing, and the rights of data subjects.

1. What Data We May Collect
We may process the following data:

first name, last name;

phone number;

email address;

content of the application or inquiry submitted by the customer;

information regarding the ordered service;

technical data regarding payment status, amount, transaction, and order.

2. Purposes of Data Processing
Personal data may be processed for the following purposes:

receiving and processing applications;

contacting the customer;

organizing consultations or other services;

executing payments, refunds, and cancellations;

fulfilling accounting, tax, and legal obligations;

ensuring the safe and proper operation of the website.

3. Card Data
The Company does not store full customer bank card details. Card payments are processed in a secure environment of the respective bank or payment operator. It is stated on the official Inecobank vPOS page that the service utilizes 3D Secure and Secure Code security mechanisms.

4. Transfer of Data to Third Parties
Personal data may be transferred to third parties only when necessary for:

processing a payment transaction;

organizing or providing the service;

fulfilling the legal or accounting obligations of the Company;

complying with lawful requests from state authorities.

5. Data Retention Period
Data is retained for as long as necessary to achieve the abovementioned purposes, fulfill legal obligations, maintain accounting records, resolve disputes, and protect rights.

6. Rights of the Data Subject
The data subject has the right to:

be informed about the processing of their data;

request correction, supplementation, or updating of their data;

request termination of processing or destruction of data in cases provided by law.

7. Contact Us
For questions regarding the processing of personal data, you may contact us at:

Phone: +374 93283074

Email: info@ilex.am